Shipping policy

Ships from Woodend, Victoria, Australia.

Orders without personalisation are dispatched within 1 to 2 business days. Orders with personalisation are dispatched within 3 to 5 business days.

We currently ship to Australia, Canada, New Zealand, the United Kingdom, the United States, Hong Kong, Japan, Singapore and Malaysia. 

Australia

Free standard shipping on orders over AU$90.

Standard shipping for small orders under AU$20 is flat rate $7.50.

Standard shipping for small orders between AU$20 and AU$89.99 is flat rate AU$11. Estimated delivery is 2 to 5 business days from dispatch.

Express shipping is available for a flat rate of A$16, with estimated delivery in 1 to 3 business days from dispatch.

New Zealand

Free standard shipping on orders over NZ$95.

Standard shipping for orders under NZ$95 is a flat rate of NZ$14.95. Estimated delivery is 5 to 21 business days from dispatch.

Canada

Free standard shipping on orders over C$95.

Standard shipping for orders under C$05 is a flat rate of C$14.95. Estimated delivery is 5 to 21 business days from dispatch.

United States

Free standard shipping on orders over US$95.

Standard shipping for orders under US$95 is a flat rate of US$14.95. Estimated delivery is 5 to 21 business days from dispatch.

United Kingdom

Free standard shipping on orders over £75.

Standard shipping for orders under £75 is a flat rate of 14.95. Estimated delivery is 5 to 21 business days from dispatch.

Asia

Standard shipping to selected destinations in Asia is available at a flat rate of AU$30. Estimated delivery is 5 to 21 business days from dispatch.

 

International orders are sent using Australia Post, DHL or another suitable delivery partner. Tracking information will be provided once your order has been dispatched.

 

Taxes, duties and import charges

Taxes and import costs for customers in Canada, the United Kingdom and the United States are included where applicable. We aim to cover these costs at checkout so there are no unexpected charges on delivery.

Customers in other international destinations may be required to pay local sales tax, customs duties, levies or other import charges that are not included at checkout, depending on the requirements of their country.